Customer Testimonies
IT Solutions helps to maintain the computers for my tire and auto service business, Swann’s Tire Pros and Auto Service of Ripley WV. They installed a component to the phone system to add music for customers to listen to when they are on hold. In addition, they recovered documents from a dying computer and helped install all the software again. Josh’s self-starter attitude and approachable demeanor make him my go-to for all the technical needs of my business.
IT Solutions has helped me on several occasions with IT issues for my business and home. They are highly skilled, efficient, and fairly priced. I would highly recommend their work and they are my “go-to” moving forward.
IT Solutions helped me to integrate my established South Charleston based rental business, Bunning Rental LLC into social media. They were a pleasure to work with and provided competent, timely support for their pragmatic solutions to the needs of Bunning Rental LLC. As a result, we have seen a successful influx of new contact points with the generations we were hoping to target.
IT Solutions designed our network and consulted with us on the purchase of our of our new computers at JESMS Services, LLC. This allowed us to hire new accountants in time for tax season with the confidence that they would have the tools they would need. We very much appreciate IT Solutions’ quick, helpful service and transparent words of advice regarding our new custom tailored equipment purchases. Their continual customer support day to day with printer hook ups, software issues, and IT related questions has proven invaluable to JESMS Services.
IT Solutions helps maintain the computers for Ellis Insurance Agency. They also maintain our company website and provide us with off-site support within minutes when we run into day to day computer glitches. They guided us in the purchase of a new computer for an addition to our family-owned business. Working with their team is a breath of fresh air. The technician listened to our new computer needs and gave us options that fit our budget. He explains complex technical problems in an easy-to-understand, calming way. We recommend IT Solutions without reservation.
Who We Are
| Academic Degrees |
Bachelor of Science and Information Technology with a concentration in Networking and Telecommunications. Associate of Arts in Information Technology/Visual Communications. |
| Experience | Over 15 years of experience in the field of technology. |
| Programming | Batch or shell scripting, cron jobs, C++, Objective-C, Applescripts, HTML, CSS, SQL, or Java. |
| Troubleshooting | Network, Windows Server, Unix Server, VMware, XenServer, SAN, Zimbra, SQL, end-user desktop, and script problems. |
| Advanced knowledge of operating systems | Windows 95, 98, ME, 2000, XP, Windows 7, Windows 8.1, Windows 10, Windows Server 2003, 08R2, 2012R2, Mac OS X, Ubuntu, RedHat, Linux, and CentOS operating systems including remote administration. |
| Installing software | Programmatic, Enterprise Software Deployment, managed patches, and drivers. |
| Building servers and desktop PC’s | Researching hardware and software to meet specific needs, making recommendations based on research, and directing installation. |
| Assembling/rebuilding/repairing PC’s | Replacement of hardware and troubleshooting complex problems to isolate faulty hardware and software. |
| Researching technical concerns | Using internet-based resources to research solutions for specific problems. |
| Technical writing | The development of IT policies and network wire diagram development. |
| Budget management | To meet goals and work within guidelines. |